Shipping Policy

Thank you for visiting and shopping at impressionfashion.com. Following are our Shipping Policy.

1. SHIPMENT PROCESSING TIME

We always try the best to ship out all orders which have no payment issue on the same day for orders place before 2:00 PM eastern time. All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Thank you for your understanding.

2. UNITED PARCEL SERVICE (UPS/FedEx)

We ship all online orders by UPS; However, we can also ship orders using FedEx and USPS, please enter your request in Add Comments About Your Order box in STEP 4: DELIVERY METHOD when you checkout your online order. Customer is responsible for any additional shipping fee if the UPS shipping fee you paid can not cover the new shipping fee charge by carrier such as FedEx. If you want to ship your orders using your own UPS or FedEx account, please enter your carrier's account and shipping method detail in Add Comments About Your Order box. Then select Pickup From Store as your shipping method, as a result no shipping fee will charge on your order.

3. FREE UPS GROUND SHIPPING

* Free UPS Ground Shipping is available for online orders ONLY !

* This Free UPS Ground Shipping rate is only for and available to U.S. business or residential address in the 48 continental states, which is not included Alaska and Hawaii.

Click here to view a list of the 48 continental states

4. SHIPPING METHOD

• For Pueto Rico Customers, shipping fee will calculated Automatically base on the weight of the order when checkout.
• 
  
• USPS:
• - USPS Retail Ground
• - Priority Mail 3-Day
• - Priority Mail Express 2-Day Hold For Pickup
• - Priority Mail Express 2-Day
  
  
• Pickup From Store
• 
  

• UPS:
• - UPS Ground
• - UPS 2nd Day Air
• - UPS 3 Day Select
• - UPS Standard
• - UPS Saver
• - UPS Worldwide Expedited

Above are the available shipping methods for online orders. Shipping charges for your order will be calculated and displayed at checkout.

* We do not ship orders to P.O. boxes.

5. UPS GROUND ESTIMATED DELIVERY TIME

UPS Ground business days in transit from: NEW YORK, NY 10001

The delivery time for your shipment is upon the carrier you choose, we are not responsible for any delay.

6. SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped and also containing your tracking numbers. These tracking numbers will be active within 24 hours and you can track your shipment by entering them onto shipment carrier's website.

Open UPS tracking page

7. CUSTOMS, DUTIES AND TAXES

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

8. DAMAGES

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. And please save all packaging materials and damaged products before filing a claim.

If you believe your products damaged did not cause by the carrier, please follow the Return Policy to file a return.

View UPS Damaged Package Claims Process

View UPS Customer Service Contact Info

9. CHANGES TO THIS SHIPPING POLICY

We reserve the right to modify this Shipping Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on this page.